What Information We Hold and Why
When you open an account, we collect the details you provide at registration — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time you top up or withdraw, a transaction record is created and linked to your
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account wallet. We also collect device identifiers, browser type, and session timestamps so we can keep your login secure across handsets and maintain continuity when you switch between mobile and desktop. Location signals are used only to determine whether access is permitted under local law and
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eligible regions — we do not sell this data or share it with advertisers. Cookies and similar tools track session state and remember your preferences; you can manage these through your browser settings at any time. We retain account records for as long as your account
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is active and for a period after closure as required by applicable regulations. Payment transaction logs tied to bKash, Nagad, and Rocket transfers are kept for the period required by financial record-keeping obligations. If you believe any data we hold is inaccurate, you have the right
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to request a correction through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.